Shipping policy

Effective Date: 11-JULY-2025

At 21 Inside, we aim to deliver your orders quickly and safely. Please read our shipping policy below for clear expectations regarding delivery timelines, charges, and tracking.


🚚 Shipping Coverage

We currently ship across all major cities and towns in India via trusted courier partners.


⏱️ Shipping & Delivery Time

  • Processing Time: Orders are packed and dispatched within 24–48 hours of placement (excluding Sundays and holidays).

  • Delivery Time:

    • Metro Cities: 2–4 business days

    • Other Cities: 4–7 business days

    • Remote Areas: May take 7–10 business days


πŸ’Έ Shipping Charges

  • FREE Shipping on all prepaid orders.

  • COD Orders: May include a small β‚Ή50 COD fee.

  • Shipping charges (if any) are clearly mentioned at checkout.


πŸ”Ž Order Tracking

Once your order is shipped, you will receive a tracking link via SMS/email/WhatsApp to monitor delivery status.

You can also track your order under β€œMy Orders” section on our website.


❗ Delays & Exceptions

  • Delivery delays may occur due to weather, public holidays, strikes, or unforeseen issues.

  • In case of significant delay, our team will inform you proactively.


πŸ›‘ Undelivered Orders

If a delivery attempt fails due to:

  • Incorrect address

  • Phone number not reachable

  • Repeated refusal to accept

The order may be cancelled or returned. Re-delivery may require extra shipping charges.


πŸ“¦ Damaged or Open Parcels

If you receive a package that’s damaged or tampered, please refuse delivery and inform us immediately via:

πŸ“§ Email: 21insidedesign@gmail.com
πŸ“ž WhatsApp: 8178622212