Shipping policy
Effective Date: 11-JULY-2025
At 21 Inside, we aim to deliver your orders quickly and safely. Please read our shipping policy below for clear expectations regarding delivery timelines, charges, and tracking.
π Shipping Coverage
We currently ship across all major cities and towns in India via trusted courier partners.
β±οΈ Shipping & Delivery Time
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Processing Time: Orders are packed and dispatched within 24β48 hours of placement (excluding Sundays and holidays).
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Delivery Time:
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Metro Cities: 2β4 business days
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Other Cities: 4β7 business days
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Remote Areas: May take 7β10 business days
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πΈ Shipping Charges
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FREE Shipping on all prepaid orders.
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COD Orders: May include a small βΉ50 COD fee.
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Shipping charges (if any) are clearly mentioned at checkout.
π Order Tracking
Once your order is shipped, you will receive a tracking link via SMS/email/WhatsApp to monitor delivery status.
You can also track your order under βMy Ordersβ section on our website.
β Delays & Exceptions
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Delivery delays may occur due to weather, public holidays, strikes, or unforeseen issues.
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In case of significant delay, our team will inform you proactively.
π Undelivered Orders
If a delivery attempt fails due to:
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Incorrect address
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Phone number not reachable
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Repeated refusal to accept
The order may be cancelled or returned. Re-delivery may require extra shipping charges.
π¦ Damaged or Open Parcels
If you receive a package thatβs damaged or tampered, please refuse delivery and inform us immediately via:
π§ Email: 21insidedesign@gmail.com
π WhatsApp: 8178622212